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FREQUENTLY ASKED QUESTIONS 

Will I receive the same product that I see in the picture?

Yes, you will receive the exact product as shown in the image. All product photos on our website are either original or officially provided by the manufacturer to accurately represent the item. However, please note that slight variations in color, branding, or minor design details may occur due to updates from the manufacturer or differences in screen display settings. Rest assured, any such changes do not affect the functionality or specifications of the product.

Where can I view my sales receipt?

Once your order is confirmed, a sales receipt will be automatically sent to your registered email address. You can also download your receipt anytime by logging into your account and visiting the "My Orders" or "Order History" section. If you need any assistance, feel free to contact our support team.

How can I return an item?

To return an item, please follow these steps:

  1. Contact our support team within 7 days of delivery at info@hygearfashion.com.

  2. Provide your order number, reason for return, and clear images (if applicable).

  3. Our team will review your request and guide you through the return process.

  4. Once approved, securely pack the item and ship it to the return address provided.

  5. After we receive and inspect the item, your refund or replacement will be processed.

⚠️ Note: Returns are only accepted for damaged, defective, or incorrect items. Products must be unused, in original packaging, and accompanied by proof of purchase.

Will you restock items indicated as “out of stock?”

Yes, we regularly restock high-demand items. If a product is marked as “out of stock,” it is either temporarily unavailable or under procurement from the manufacturer. You can click the “Notify Me” button on the product page to receive an alert as soon as it's back in stock. For urgent requirements, feel free to contact our support team to check availability or suggest an alternative.

Where can I ship my order?

We currently ship orders across India . Shipping is available to hospitals, clinics, medical institutions, and residential addresses. Please ensure your delivery address is complete and accurate to avoid delays. For remote or restricted areas, delivery times may vary.